Sephora has a consumer rating of 3.63 stars from 575 reviews indicating that most customers are generally satisfied with their purchases. 60 reviews from sephora employees about working as a customer service representative at sephora. Sephora Iphone App Sephora App Iphone Apps Iphone I caught sephora doing this. Sephora customer service reviews . I have no issue with the sephora store or service itself. Contact sephora customer service for assistance with orders, product information, store locations and more. Now 80% of the time they substitute the samples and gifts for lower end quality stuff and really smaller sizes. They sent an almost expired foundation in my last order, i contacted them about it and wasn’t even thinking of a replacement but their response pissed me off. Sephora has always been a go to for purchasing makeup. Over the last couple of years i feel the customer service at sephora has dropped considerably. Sephora sells colognes and skincare produc...